Production
All our cakes are created on order and are exclusive products.
Consultation
A consultation with you on the creation of your wedding cake is organised by appointment in our premises.
For celebration cakes, we invite you to send us a maximum of information (type of event, theme for the decoration, flavours for the cake, shape and colours, etc...) and send us the date of the event and the required number of portions.
We will send you our offer within in the best possible timeframe.
For orders linked to business events, we can come to your premises in order to discuss your project.
Wedding cake consultation
Choosing your wedding cake is very important: the cake must be perfectly in line with the theme of the wedding and match the dιcor of your celebration.
The consultation (by appointment only) lasts about 45 minutes. Owing to time and organisation constraints we may only welcome 4 members of the nuptial party to this consultation.
To best prepare the consultation, you may wish to provide us with some relevant information:
Date of the event, number of portions and your favourite flavours. We will provide samples of our flavours for you to taste.
The theme if any of the wedding and/or the scheme of colours or specific decoration pre-requisites you may have.
To guide us in the creation of your cake, please feel free to bring along any photos, magazines, catalogues or items to the consultation. Maybe you already have a photo of the wedding dress or of the venue, the invitations, jewellery that the bride will be wearing or the colours of the bride's bouquet
An offer for the creation of your wedding cake will be sent to you shortly after the consultation based on what was agreed.
Production time
To make sure we are fully available for your project, it is advisable to place your order for a wedding cake at least 4 to 6 months in advance of the event.
Celebration cakes should be ordered at least 20 days before the date of the event. However, if we can accommodate, these delays could be reduced.
Sponge cake, fillings and flavours
Because we are concerned with healthy and balanced food, 90% of the products we use are organic.
Some elements of decoration, such as coloured sugar art are not of organic origin.
We use natural colourings.
All our cakes and fillings are made on order. If you would like specific flavours, our expertise will contribute to adapt and satisfy you as a customer.
(Allergy warning) Please note that our creations contain dairy products, gluten and nuts.
Ordering wedding cakes
We keep your wedding date booked for 15 days after the consultation. During this period, we ask you to return the offer signed for acceptance with a deposit of 50% of the total amount of the offer.
If no reply is received within the 15 days, we will no longer be able to guarantee our availability for the agreed date.
The balance will be due 20 days before the wedding date.
If the balance is not paid within the prescribed deadline, the order will be considered cancelled. It will not be processed and the deposit will not be reimbursed.
If the order is cancelled less than 30 days before the wedding date, the deposit will not be reimbursed.
Ordering celebration cakes
Our offer will remain valid for 15 days. During this period, we ask you to return the offer signed for acceptance with a deposit of 50% of the total amount of the offer.
If no reply is received within the 15 days, we will no longer be able to guarantee our availability for the agreed date.
The balance will be due 15 days before the date of the event.
If the balance is not paid within the prescribed deadline, the order will be considered cancelled. It will not be processed and the deposit will not be reimbursed.
If the order is cancelled less than 15 days before the agreed date, the deposit will not be reimbursed.
Prices
As all our cakes are unique, exclusive and baked on order, we cannot provide a list of fixed prices. Our prices vary owing to the specificities of the choice of sponge cake, the filling options, the creation, the decoration, the shape, the customising, the size, delivery fees and the on-the-spot assembly (when necessary).
Here are some indicative prices.
Wedding cakes: as of 11,00 per portion
Celebration cakes: as of 11,00 per portion
Mini cakes: as of 25,00 per mini cake
Cupcakes: as of 3,50 per cupcake
Cake pops: as of 2,00 per cake pop
Macarons: as of 1,50 per macaron
Whoopies: as of 2,00 per whoopie
Delivery / Assembly and taking away of goods
Delivery can be arranged for the day of an event, a few hours before its start. The conditions for delivery of the goods are discussed in advance and included in the offer.
Wedding cakes are delivered free of charge within a radius of 20 km. For greater distances, an amount of 0,50 per km (roundtrip) will be charged.
If the goods delivered need to be assembled on the spot, a fee of 25,00 /hour will be charged. Such conditions will be included in the offer.
Once the assembly of the goods is finished, a photo of the final product will be taken as proof that the goods were delivered in perfect condition and assembled as required in the offer.
As a general rule, we will not deliver small sized cakes such as birthday cakes. However, we are willing to consider exceptions.
Goods may be taken away from our headquarters located at Schilderkunstlaan 29 in 1700 Dilbeek.
Renting out of equipment
Supports for cakes, cupcakes and cake pops may be rented out. A security deposit will be charged. It will be reimbursed if and when the rented supports are returned within 5 working days.
To contact us or make an appointment
By e-mail: info@pretty-cake.be
By phone: 0493/64.49.42
